Have questions, feedback, or need assistance? Reach out to our dedicated support and safety teams.
We are here to help. To ensure your inquiry reaches the right team quickly, please use the appropriate channel below:
For questions about your account, creating listings, search, or general platform use.
Email: [email protected]
Phone: +251 940224433
Mon – Sat: 8:30 AM – 6:00 PM (EAT) · Response within 24h
To report suspicious sellers, fraudulent listings, pricing abuses, or prohibited items.
In-App: Use the “Report” button on any listing page.
Email: [email protected]
Monitored 7 days a week · Priority response within 12h
For intellectual property claims, trademark inquiries, and formal legal notices.
Email: [email protected]
Please see our Copyright Policy for required notice details.
If you are a business seller needing assistance claiming, updating, or removing your listing.
Email: [email protected]
Response within 1–2 business days
Addiyon is operated by Addiyon LLC:
Registered Legal Address
1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States
You may find immediate answers to common questions in our self-service guides:
